ApnaShip · Last updated 9 September 2026

Privacy policy

This notice explains how ApnaShip handles information related to its website at desiblend.in and its WhatsApp business contact.

Information used for website visits and enquiries

This website has no account registration or enquiry form. We have not added advertising trackers or analytics scripts. Our hosting service may process technical request information, such as IP address, browser information, access time and requested page, to deliver and secure the website.

If you contact ApnaShip on WhatsApp, we receive the phone number, profile information made available through WhatsApp, and messages or attachments you send. We use these to answer your enquiry and provide support. Clicking the WhatsApp link alone does not book a shipment or make a payment.

Information needed when booking becomes available

• Sender and recipient names, phone numbers, pickup and delivery addresses, pincodes, and any email address supplied for the shipment.
• Parcel contents, weight, dimensions, declared value, courier selection, quotes and booking references.
• Payment amount, transaction reference or UTR, payment review information, and cancellation or refund records where applicable.
• Chat messages, message identifiers, delivery status, shipment tracking events and support requests.

Please share another person's delivery details only when you are authorised to do so. Do not send a UPI PIN, bank password, card PIN or OTP to ApnaShip. A transaction reference is used for manual payment checks; submitting it does not by itself confirm receipt of funds.

How the information is used

We use information to answer requests and, when enabled, obtain shipping quotes, arrange pickup and delivery, verify payments, provide shipment updates, handle corrections, resolve complaints and cancellations, and maintain necessary transaction and service records.

Who receives information

WhatsApp and Meta process messages sent through their services. Our website host and authorised people handling ApnaShip enquiries may also process information needed to operate the service.

When shipment booking is enabled, relevant shipment details will be shared with Shiprocket and the selected delivery provider to obtain rates and fulfil the shipment. Banks and UPI applications process payments under their own privacy practices. Any additional WhatsApp connection provider will be identified in this notice before it is used for customer bookings.

Retention and requests

Enquiry and service records are handled manually by the ApnaShip team. There is no automatic deletion timer currently configured. You can ask us to correct or delete information using the contact below. We may need to retain relevant transaction records for an ongoing shipment, payment dispute, refund, fraud investigation or applicable record-keeping requirement. We will explain any limitation when responding to your request.

Your choices

You can browse this information page without contacting us. You can ask the team to stop follow-up messages. When automated shipment updates are enabled, replying STOP will disable those updates; it will not cancel an existing booking or delete its records.

For deletion, follow the data deletion instructions. Deletion from ApnaShip's records does not automatically remove copies held in your WhatsApp chats, by recipients, by Meta, by banks or by delivery providers.

Changes to this notice

We will update this page as the service and its providers change. The update date appears at the top.